http://www.artipot.com/dir/business/customer-service/ Latest Customer Service articles from Artipot - your one-stop resource for free articles. http://www.artipot.com/articles/191395/what-do-you-know-about-ebay-and-customer-service.htm If you are running an eBay business, you may not realize that the need for great customer service still exists - even for online auctions. When a buyer receives quality customer service from you, they will potentially do one of two things - or both. Tue, 26 Aug 2008 16:40:25 +0000 http://www.artipot.com/articles/191395/what-do-you-know-about-ebay-and-customer-service.htm http://www.artipot.com/articles/183892/leading-call-center-consultant-companies.htm People often wonder what call center consultants are, and the answer is simple; there are people are whose job is to make a call center the best it can be by training all the agents and organizing the call center so that it works efficiently. These are the companies that teach call center agents to do what they need to do to. Thu, 14 Aug 2008 00:00:21 +0000 http://www.artipot.com/articles/183892/leading-call-center-consultant-companies.htm http://www.artipot.com/articles/183439/how-to-provide-better-customer-service.htm Speaking of customers, we all know the importance of the role of customer service. No matter how big or how small business you are running, as a business owner, customer service will always be on your top list among of the others. Wed, 13 Aug 2008 04:39:16 +0000 http://www.artipot.com/articles/183439/how-to-provide-better-customer-service.htm http://www.artipot.com/articles/183216/dealing-with-call-center-stress.htm Everyday call center workers have to deal with angry and upset customers and this often causes them a great deal of stress. It cannot be easy having to try to talk to someone who is yelling at you and who doesn seem to understand what you are trying to tell them. If it wasn for the fact that they would probably lose their job the call center work would probably hang up on... Tue, 12 Aug 2008 21:51:05 +0000 http://www.artipot.com/articles/183216/dealing-with-call-center-stress.htm http://www.artipot.com/articles/183201/the-advantages-and-disadvantages-of-a-call-center-at-home.htm More and more people are looking for a way to avoid having to drive to work in the rush hour traffic every day. More and more people are looking for a way to spend more quality time with the families. Tue, 12 Aug 2008 21:21:34 +0000 http://www.artipot.com/articles/183201/the-advantages-and-disadvantages-of-a-call-center-at-home.htm http://www.artipot.com/articles/183199/call-center-consultant-companies.htm If you are looking for a job that will give you flexible hours with great wages then you should consider becoming a call center consultant. There are a number of companies that offer people great opportunities to become a great call center agent. Training is usually provided for a short period of time and experience in the field is rarely required. Tue, 12 Aug 2008 21:20:08 +0000 http://www.artipot.com/articles/183199/call-center-consultant-companies.htm http://www.artipot.com/articles/182123/listening-to-clients-in-your-salon-is-critical-to-improving-sales.htm Listening to clients in your hair or beauty salon is critical to improving sales. In fact the better you listen the more products and homecare you'll sell and the more regular clients you'll get. Mon, 11 Aug 2008 06:06:11 +0000 http://www.artipot.com/articles/182123/listening-to-clients-in-your-salon-is-critical-to-improving-sales.htm http://www.artipot.com/articles/180520/what-does-a-customer-service-superstar-look-like.htm Sara Smith was considered a shining example to others at her organization. Not only was she well liked by her fellow co-workers, but over the years she had gained a loyal following of customers by her outstanding personality. She clearly understood that people will always respond well when they are treated kindly. Thu, 07 Aug 2008 21:49:47 +0000 http://www.artipot.com/articles/180520/what-does-a-customer-service-superstar-look-like.htm http://www.artipot.com/articles/177929/customer-loyalty-equals-a-profitable-business.htm There is an old paradigm that one lost customer means a lifetime of lost business. The bottom line is that, while it is important for any business to make new customers, keeping existing customers is acknowledged as a much easier process. Sun, 03 Aug 2008 22:02:43 +0000 http://www.artipot.com/articles/177929/customer-loyalty-equals-a-profitable-business.htm http://www.artipot.com/articles/177924/target-your-customers-by-highlighting-your-unique-selling-points.htm Every business needs to ensure that their enterprise has an Unique Selling Proposition or Unique Selling Point also known as USP. This marketing concept is essential for the structural and functional growth of any organization. Sun, 03 Aug 2008 21:56:09 +0000 http://www.artipot.com/articles/177924/target-your-customers-by-highlighting-your-unique-selling-points.htm http://www.artipot.com/articles/177502/easy-steps-to-follow-to-improve-customer-retention.htm Building a client base is very important for any small business. This article will give you some simple steps to help you increase your customer retention and therefore grow your business. Sun, 03 Aug 2008 01:01:18 +0000 http://www.artipot.com/articles/177502/easy-steps-to-follow-to-improve-customer-retention.htm http://www.artipot.com/articles/175590/tips-on-how-to-improve-customer-retention-in-your-business.htm No matter what size your business is having a high percentage of customer retention is one of the fast ways to maintain and grow your business. This article has several easy to implement tips on how to retain your customers. Wed, 30 Jul 2008 18:35:51 +0000 http://www.artipot.com/articles/175590/tips-on-how-to-improve-customer-retention-in-your-business.htm http://www.artipot.com/articles/174913/first-impressions.htm When is the first time that your business gives an idea of who you are to potential clients or customers? I say one important way is the telephone. We all use phones, but many don't know the most efficient and appropriate procedures for using this instrument as a marketing tool. If you are a sole proprietorship and the only individual who answers the telephone, use it as an... Tue, 29 Jul 2008 03:45:00 +0000 http://www.artipot.com/articles/174913/first-impressions.htm http://www.artipot.com/articles/174056/adding-alternative-home-care-products-to-your-therapeutic-lines.htm Many homeopaths, nutritionists, and holistic therapists aim to provide the best experience for their clients by adding alternative home care products to their therapeutic lines. What retail items could you use to increase profits in your business? Fri, 25 Jul 2008 19:52:55 +0000 http://www.artipot.com/articles/174056/adding-alternative-home-care-products-to-your-therapeutic-lines.htm http://www.artipot.com/articles/172330/speak-easy-the-importance-of-communication-in-the-real-estate-industry.htm One of the most common complaints that people have about real estate agents is that they don't reply to their emails and phone calls in a timely manner. If you don't respond to a client's questions or concerns, you make her feel like her business is not important to you. Don't ever let your client feel ignored, or like their questions are inconsequential. Always try to reply... Wed, 23 Jul 2008 14:33:59 +0000 http://www.artipot.com/articles/172330/speak-easy-the-importance-of-communication-in-the-real-estate-industry.htm http://www.artipot.com/articles/171324/how-i-waited-upon-120-people-for-breakfast-one-morning.htm At that moment I looked at the locked entrance door where I noticed the hungry wolves licking their chops ready to attack the buffet and anything else that resembled food. Mon, 21 Jul 2008 21:14:25 +0000 http://www.artipot.com/articles/171324/how-i-waited-upon-120-people-for-breakfast-one-morning.htm http://www.artipot.com/articles/169861/do-your-customers-waste-your-time.htm Why your customers can sometimes be your biggest waste of time. Fri, 18 Jul 2008 14:42:14 +0000 http://www.artipot.com/articles/169861/do-your-customers-waste-your-time.htm http://www.artipot.com/articles/169290/tips-on-how-to-achieve-success-in-customer-service.htm If you are ambitious to be successful in the field of business, you must be aware of the fact that customer service is one of the main factors, which plays a great role in bringing success in the business. Customer service happens to be one of these things that bring about the satisfaction of the customers. Thu, 17 Jul 2008 17:51:47 +0000 http://www.artipot.com/articles/169290/tips-on-how-to-achieve-success-in-customer-service.htm http://www.artipot.com/articles/168132/the-key-component-to-having-a-successful-business-relationship.htm You must include this one key component in order to have a successful business relationship, have happy customers, and continue to grow your business. Without it, your business will continue to struggle. Tue, 15 Jul 2008 20:05:36 +0000 http://www.artipot.com/articles/168132/the-key-component-to-having-a-successful-business-relationship.htm http://www.artipot.com/articles/167351/use-this-one-essential-strategy-for-relationship-selling.htm Years ago, Ryan O'Neil starred in a movie and uttered the following quote which became hugely popular: Being in love means never having to say you're sorry. Mon, 14 Jul 2008 15:14:42 +0000 http://www.artipot.com/articles/167351/use-this-one-essential-strategy-for-relationship-selling.htm http://www.artipot.com/articles/167270/knowing-and-understanding-the-products-you-sell-is-critical.htm If there is one constant in the world of beauty, it is that the consumer knows what they want and expects to receive just that. But, what do you do in the health and beauty business when a new product comes around and you want to market that health product to your customer base? Mon, 14 Jul 2008 06:30:56 +0000 http://www.artipot.com/articles/167270/knowing-and-understanding-the-products-you-sell-is-critical.htm http://www.artipot.com/articles/166731/avoiding-feast-and-famine-periods-in-your-health-and-beauty-business.htm No matter what type of business you have and how often you ideally want your clients coming in, you still need to get their interest to begin with, convince them to book and then get them to come back at some point in the future. Sat, 12 Jul 2008 20:43:33 +0000 http://www.artipot.com/articles/166731/avoiding-feast-and-famine-periods-in-your-health-and-beauty-business.htm http://www.artipot.com/articles/166593/communicating-with-clients-an-essential-business-skill.htm When you first begin your business, it can take a lot of time and effort to land your first few clients. As your business develops, you'll find that securing new clients takes less time; however, it is a lot easier to stay in contact with your current clients and develop long term relationships, than to constantly seek out new clients. Sat, 12 Jul 2008 13:55:13 +0000 http://www.artipot.com/articles/166593/communicating-with-clients-an-essential-business-skill.htm http://www.artipot.com/articles/165824/the-important-of-technical-support.htm Technical support may be in-house or outsourced. Thus, it is always necessary that if you buy electronic products or mechanical gadget, you check how the technical aspect is attended to. Having contact information for the technical support team is necessary. Fri, 11 Jul 2008 07:29:09 +0000 http://www.artipot.com/articles/165824/the-important-of-technical-support.htm http://www.artipot.com/articles/165649/trickle-down-customer-service-training.htm Customer service has to come from the top down. Therefore it is essential that the managers and owners be clear on their plan and purpose before they attempt to train their staff. Fri, 11 Jul 2008 01:43:21 +0000 http://www.artipot.com/articles/165649/trickle-down-customer-service-training.htm http://www.artipot.com/articles/164562/why-you-need-a-contact-center-partner.htm A contact center is a centralized area where overall customer relationship management is their prime responsibility. In a contact center, email inquiries, newsletter distribution, catalog distribution, website inquiries chats, and collection of information from customers happen. This is not limited to these items alone, a contact center is your overall customer relationship... Tue, 08 Jul 2008 17:18:11 +0000 http://www.artipot.com/articles/164562/why-you-need-a-contact-center-partner.htm http://www.artipot.com/articles/161874/what-defines-good-customer-service.htm When you are asked to define good customer service what are the first thoughts that come to mind? The ability to supply your customers' wants and needs, whether they are new or existing customers. Wed, 02 Jul 2008 11:18:27 +0000 http://www.artipot.com/articles/161874/what-defines-good-customer-service.htm http://www.artipot.com/articles/161852/corporate-events-how-to-impress-clients-and-win-more-business.htm Entertaining your clients should involve more than just shouting a few rounds at the local pub. Smart businesses realize that impressive corporate entertainment raises their profile, consolidates existing business arrangements and provides a focus for future deals. Wed, 02 Jul 2008 10:59:25 +0000 http://www.artipot.com/articles/161852/corporate-events-how-to-impress-clients-and-win-more-business.htm http://www.artipot.com/articles/159787/customer-experience-fine-architecture-or-house-of-horrors.htm Losing site of the big picture can happen to even the best of businesses. When short-term business challenges inevitably arise, decisions can be made in haste to address them. Without a master plan, those seemingly innocent decisions can begin to create a burden for the company in the long run. Most importantly, they can ultimately cripple the customer experience. Sat, 28 Jun 2008 11:44:56 +0000 http://www.artipot.com/articles/159787/customer-experience-fine-architecture-or-house-of-horrors.htm http://www.artipot.com/articles/158760/customer-service-live-chat.htm Live chat customer service works like a voice support; this however is not on the telephone but rather through chatrooms. This is the best case of course, because there are times when you may not have live operators to handle your request for support, and thus you will receive an automated response for your queries. Thu, 26 Jun 2008 12:51:24 +0000 http://www.artipot.com/articles/158760/customer-service-live-chat.htm