http://www.artipot.com/authors/13712/peter-korte/ Latest articles by Peter Korte from Artipot - your one-stop resource for free articles. http://www.artipot.com/articles/191121/telemarketing-services-outsourcing.htm Outsourcing of telemarketing services can help an organization augment their existing customer relationships. Telemarketing can increase and enhance an organization's revenue by effectively closing sales through competent inbound/outbound telemarketing functions by creating sales leads. The two major categories of telemarketing are Business-to-business and Business-to-consumer. Tue, 26 Aug 2008 07:03:24 +0000 http://www.artipot.com/articles/191121/telemarketing-services-outsourcing.htm http://www.artipot.com/articles/191086/business-process-outsourcing-bpo.htm Outsourcing and off shoring are used interchangeably. Business Process Outsourcing (BPO) is a part of the outsourcing industry and is dependent on information technology. Knowledge Process Outsourcing (KPO) and Legal Process Outsourcing (LPO) are some of the subsets of business process outsourcing to name a few. A Service Level Agreement (SLA) measures the quality of service... Tue, 26 Aug 2008 06:28:12 +0000 http://www.artipot.com/articles/191086/business-process-outsourcing-bpo.htm